Online Review Management Services to Help You Gain More Positive Reviews
Online reviews are important and affect how the customer perceives your business. Good reviews on Google, Facebook, Yelp and all other platforms build trust and lead to more sales.
That’s where our Online Review Management Services at Know How come in. We’ll monitor, respond, and improve your review presence across the major platforms continuously. We will also train you on how to collect more 5-star reviews from your satisfied customers.
With the ongoing feedback and positive ratings, your brand gains credibility and authority in search visibility.
Our Online Review Management Services
Managing your business reputation online takes the right tools and strategy. At Know How, we offer a complete range of services to help you stay on top of your reviews and turn them into a growth opportunity.
- Review monitoring across all major platforms
- Responding to customer reviews (positive & negative)
- Google Business Profile review management
- Review generation strategy & templates
- Removal request support for fake or spam reviews
- Monthly reputation reports & insights
- Competitor review analysis
- Customer feedback collection system setup
Why Review Management Matters for Your Business?
Online reviews are often the first time people will hear about your business. Potential customers find you on Google, Yelp, or Facebook and take a look at your ratings and customer feedback before they even think about contacting you or purchasing from you.
Research suggests that over 90% of buyers will read reviews before contacting a business. Businesses with higher star ratings are also likely to receive clicks, calls, visits, etc. But getting 5-star reviews is only part of the picture. It’s also important to respond to negative reviews. Responding to reviews in a helpful manner shows customers that you care about their experience or opinion.
That is why our Online Review Management Services address getting reviews and the management of current ones. We help you create a consistent, professional review presence right across both the management type and the platforms themselves. When your review presence is optimistic, working pro-actively, you will see improved local SEO and other customers will like to choose your business more naturally. In the long term, you will have a reputation that is built on previous and current satisfied customers.
We Improve Your…
1. Review visibility across key platforms
2. Response time and tone
3. Customer review collection process
4. Overall star rating and trust factor
Take Control of Your Online Reputation Right Now!
Your customers are already talking–make sure you have a seat at the table. Let our Know How team help you build trust, respond responsively and grow your business with assurance.
Our 4-Step Review Management Process
Simple, effective, and built to improve your online reputation—step by step.
Step 1: Review Audit & Analysis
Step 2: Strategy & Setup
Step 3: Active Monitoring & Response
Step 4: Monthly Reports & Improvements
Local Areas We Serve
We offer our online review management services across Gujarat, with a focus on local businesses in:
Ahmedabad
Surat
Rajkot
Vadodara
Bhavnagar
Jamnagar
Gandhinagar
Junagadh
Latest news
Explore easy tips, updates, and guides on SEO, local marketing, and growing your small business online.
Complete Guide for Google My Business Listing: Setups, Optimisation and Tips
Complete Guide for Google My Business Listing Introduction If you run a local business, listing[…]
Everything you need to know about the V&A’s Tim Walker exhibition
Come dinnertime, the intimate group of guests was first ushered into the foyer for a[…]
Gwyneth Paltrow to make small screen return for star-studded Netflix series
Although there doesn’t seem to be much hope of a Friends reunion episode any time soon, the[…]
Frequently Asked Questions
Online reviews are like word of mouth on the internet. People are likely to trust what other customers say before making a decision. Good reviews translate to trust and more sales. That is why it’s so important to utilize Online Review Management Services to keep your reviews good and consistent.
Good review management means trust. Good review management shows customers that you reply to reviews and care about the customer’s experience, which in turn makes them trust you enough to choose your business.
Customer reviews add fresh content to your business listing, and introduce keywords that will help optimize and rank your business listing higher among search engines. Online Review Management Services also help ensure you continue to receive more good reviews which will improve your local SEO and Performance.
Absolutely! Positive reviews gain trust and sway potential buyers. Businesses with good reviews will earn more clicks, and sales. Online Reviews Management helps businesses to gather and display good reviews to increase conversions.
Negative reviews are common, Handle negative reviews calmly. Reply politely, listen to the customer’s issue, and offer a solution. Showing you care can turn bad feedback into trust and it will improve your brand’s image.
Replying to negative reviews informs customers that you care, and are willing to work to solve issues or problems. When a company can solve a customer problem, the customer can often become a loyal customer.
In many cases, removing the fake reviews or unsubstantiated reviews will assist companies in having a clean and credible profile. However, managing negative reviews like a professional is always better than trying to remove all negative reviews. With Online Review Management Services, you will be guided on how to reasonably accomplish this process and protect your reputation.
You can get more reviews by asking satisfied customers in person, through a simple follow-up form, or link on your site. Our Online Review Management makes it simple to obtain reviews and still to collect great feedback.
Personal connection is very important for small businesses. Ask satisfied customers, in-person, or send a quick text or email with a link to review your business.
Review audits should be done at least once a month to check for fake reviews, reply gaps, or trends in feedback. At Know How we include regular audits to keep your brand reputation healthy and updated.
Data storytelling means turning review data into simple insights that help you understand customer needs. Online Review Management Services use data storytelling to show patterns in reviews and help you make better business decisions.
Yes, social media comments can act as reviews because they show real customer opinions. Managing them is also part of our Services to ensure your brand looks good on every platform.